Privacy
Policy

Important Information and Who We Are

This Privacy Policy explains how we process your personal data when you visit our website, use our services, submit property inquiries, or otherwise interact with us. This website and our services are not intended for children, and we do not knowingly collect data relating to children.

Controller

Types of Personal Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we group as follows:

• Identity Data - Name, surname
• Contact Data - Email address, phone number
• Technical Data - IP address, browser type/version, device IDs, location data
• Usage Data - Interaction with our website, content, and services
• Marketing and Communications Data - Your preferences in receiving communications from us
• Inquiry Data - Information submitted through property inquiry forms, including unit preferences and budget range

We may also collect and use aggregated data (e.g., statistical or demographic data), which is not personal data under GDPR as it does not reveal your identity.

How We Collect Your Data

We gather personal data through:

• Direct interactions - via inquiry forms, contact forms, emails, phone, or messaging platforms (including WhatsApp) when you contact us, request property information, or provide feedback
• Third-party sources - including GoHighLevel (CRM and automation), Meta and Google (advertising and analytics), and website hosting and analytics platforms

We may also collect publicly available data, such as company registration information.

How We Use Your Personal Data

We will only use your personal data when the law allows us to. This includes:

• To respond to property inquiries - providing information about available apartments, pricing, specifications, and project details
• To manage our relationship with you - such as responding to questions, scheduling viewings, or notifying you of changes to availability or pricing
• To improve our website and services - using analytics to understand how users interact with our content
• To send relevant property updates and marketing - where you have given consent, or where we have a legitimate interest
• To comply with legal obligations - including fraud prevention and fulfilling tax or accounting requirements
• To protect our systems and data - ensuring website functionality, security, and performance

We rely on different legal bases depending on the specific activity, including contractual necessity, legitimate interests, legal obligation, and consent where required.

Direct Marketing

You may receive marketing from us if:

• You have submitted a property inquiry or requested information
• You have opted in to receive marketing
• You have not opted out of communications

You can opt out at any time via the link in our emails or by contacting [email protected].

We will never share your data with third parties for their own marketing purposes without your explicit consent.

Disclosures of Your Personal Data

We may share your personal data with trusted third parties, including:

• Software providers: GoHighLevel, Meta, Google
• Marketing and advertising partners acting on our behalf
• Legal or regulatory authorities, where legally required
• Business partners in the case of a company merger, acquisition, or sale

All third parties are required to handle your data in compliance with GDPR and under strict confidentiality agreements.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

International Transfers

Some of our service providers are based outside the European Economic Area (EEA). When we transfer your data internationally, we ensure that one of the following safeguards is in place:

• The country has been deemed to provide an adequate level of protection by the European Commission
• We use Standard Contractual Clauses (SCCs) approved by the European Commission to ensure appropriate protection

Data Security

We use a range of technical and organizational measures to protect your data from loss, misuse, or unauthorized access, including:

• Encryption of data during transmission
• Access control measures
• Secure servers and data backups

Only authorized personnel with a valid business need can access your personal data.

Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected, including:

• Responding to and managing property inquiries
• Legal, accounting, and tax obligations (up to 6 years)
• Handling legal claims or complaints

You may request earlier deletion of your data when legally permissible.

Your Legal Rights

You have the following rights under GDPR:

• Right to access - to request a copy of your personal data
• Right to rectification - to correct inaccurate or incomplete data
• Right to erasure - to request deletion of your data in specific circumstances
• Right to restrict processing - to limit how we use your data
• Right to object - to stop processing for certain purposes, like marketing
• Right to data portability - to receive your data in a structured, machine-readable format
• Right to withdraw consent - at any time if processing is based on your consent

To exercise your rights, contact us at [email protected].

We may need to verify your identity before fulfilling any request. We aim to respond within one month.

Complaints

If you believe we have not respected your privacy rights, you may contact:

We encourage you to contact us first at [email protected] so we can resolve your concern directly.

Changes to This Policy

We regularly review and update this Privacy Policy. Any material changes will be communicated clearly, and the latest version will always be available on our website.

Please inform us of any changes to your personal data so we can keep our records accurate.

Third-Party Links

Our website may include links to third-party websites or services, including mapping services and property listing portals. We are not responsible for their privacy practices. We recommend reviewing their policies before submitting any data.